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Our Terms Shape How We Work With You

When you open an account on licin4, you're entering a straightforward agreement about how deposits, withdrawals, account access and your data work.

Account ownership stays with youYour payment data is encryptedWithdrawals are verified for securitySupport in English, available 24/7

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What These Terms Govern

licin4 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our terms cover your account registration, how deposits via DANA, OVO, GoPay and QRIS are processed, withdrawal procedures, game play across our live casino tables, slots and sportsbook sections, and the conduct we expect when you use licin4. We set age and jurisdiction requirements based on

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where you access from; your eligibility depends on local law. Account balances are held in your wallet until you request a withdrawal, which we verify to prevent fraud. You own your account login credentials and are responsible for keeping them secure. If you believe your account
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has been compromised, contact our team immediately through the support channels listed below. Violations of these terms—including multi-accounting, bonus abuse or payment fraud—may result in account suspension and forfeiture of funds.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

HELP IS HERE

How to Reach Us About Your Terms

We're here to answer questions about how these terms apply to your account, payments or data. Reach out through any of these channels and we'll respond within your requested timeframe. Our team handles term clarifications, account disputes and data requests.

Team online

Live Chat

Open the chat bubble in the bottom corner of the lobby. Average response time is under 2 minutes during peak hours. Available 24 hours, 7 days a week.

Email Support

Send detailed questions to our support inbox. We reply within 4 business hours with clarifications on account terms, payment procedures or data handling.

In-App Help

Tap the question mark icon in your account settings on mobile or desktop. You'll see FAQ links and a form to submit term-related queries directly.

YOUR DATA, YOUR CONTROL

How We Protect What You Share

Our terms require us to handle your personal information—name, payment details, deposit and withdrawal history—with encryption and restricted access.

Encryption & Wallets

All deposits, withdrawals and wallet balances are encrypted end-to-end. Payment gateways for DANA, OVO, GoPay and QRIS use bank-grade security protocols.

Data Retention

We retain your account history, payment records and login logs for up to 5 years to comply with Indonesian financial regulations and dispute resolution.

Access & Deletion

Request your full account data or ask us to delete your information through support. We'll respond within 30 days with a download link or confirmation.

Cookie & Session Control

Cookies keep you logged in and remember your game preferences. Disable them anytime in your browser; you'll need to log in manually on each visit.

Dispute & Chargeback Process

If a deposit or withdrawal goes wrong, report it to us first. We'll trace the transaction and refund you if the error is ours.

Third-Party Sharing

We never sell your data. We share minimal information with payment partners and fraud-detection services only to process your transactions securely.

Common Questions About Our Terms

These answers clarify the most asked questions about how licin4's terms affect your account, your money and your rights as a player in Indonesia.

Yes. When you complete registration and tick the checkbox confirming you've read and agree to our terms, the agreement becomes active. Your first deposit or game play also constitutes acceptance. You can request a copy anytime through support.

Violations like multi-accounting, using stolen payment methods, or bonus abuse can lead to account suspension and forfeiture of your balance. We'll notify you of the breach. Serious fraud is reported to local authorities where required by law.

We can update terms, but we'll notify you by email and through a banner in your account at least 30 days before changes take effect. If you disagree, you can close your account before the changes apply.

Deposits are final once processed through DANA, OVO, GoPay, QRIS or bank transfer. We cannot reverse a deposit already credited to your wallet. Contact support immediately if your payment was duplicated or sent by error.

Withdrawals are verified within 24 hours. Most payouts to DANA, OVO, GoPay and QRIS clear within 1-2 hours after verification. Bank transfers may take 1-3 business days depending on your bank.

Reach our support team via live chat, email or the in-app help form. Describe the issue and any transaction IDs involved. We'll review and respond within 4 business hours with an explanation or remedy.

Dormant accounts remain open and your balance is preserved. However, we may close inactive accounts after 12 months of no login. We'll send a warning email first. You can reactivate by logging in or contacting support.

Our Terms Shape How We Work With You

How to Reach Us About Your Terms

Live Chat

Email Support

In-App Help

How We Protect What You Share

Encryption & Wallets

Data Retention

Access & Deletion

Cookie & Session Control

Dispute & Chargeback Process

Third-Party Sharing

Common Questions About Our Terms

01 Am I bound by these terms the moment I create an account?

02 What happens if I break one of these terms?

03 Can licin4 change these terms without telling me?

04 What's your policy if I deposit by mistake or change my mind?

05 How long can you hold my withdrawal?

06 Who can I contact if I think a term has been applied unfairly to my account?

07 What happens to my account if I don't log in for a long time?

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