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How licin4 Protects Your Privacy

When you open an account with us, your personal information—from your first deposit via DANA, OVO, GoPay or QRIS through to your withdrawal requests—is protected by our privacy…

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licin4 How licin4 Protects Your Privacy
GET IN TOUCH

How to Contact Us About Your Privacy

Team online

Email Support

Send privacy requests, data access inquiries or deletion requests to our support team. We aim to respond within 5 business days with the information or confirmation you need.

In-Account Messages

Log into your licin4 account and use our help centre to submit privacy questions. Your message goes directly to the data team and you'll see responses in your account inbox.

Account Settings

Visit the Security section of your account settings to review and update your personal information, manage cookie preferences and view your active sessions across devices.

SECURITY & TRANSPARENCY

How We Handle Your Data Every Day

Encrypted Payment Flow

Every deposit and withdrawal is encrypted end-to-end. When you send funds via DANA, OVO, GoPay or QRIS, your payment details never touch our servers unencrypted. We store only the transaction reference and your account identifier.

Account Verification

During signup and before your first withdrawal, we verify your identity using the details you provide. This protects your account from unauthorized access and ensures payouts go to the right person.

Cookie Management

We use cookies to keep you logged in, remember your preferences and detect suspicious login attempts. You can manage cookie consent in your browser settings or our account preferences menu at any time.

Data Retention Schedule

Deposit and withdrawal records are retained for the period required by financial regulations. Gameplay logs are kept for 12 months unless longer retention is legally required. You can request deletion of your account and associated data where applicable.

Third-Party Game Providers

Our game studios (Pragmatic Play, Evolution, Playtech and others) may receive minimal data—only your player ID and session token—to verify your account during live table play or slot sessions. They do not access your payment details or personal name.

Privacy Rights & Requests

You have the right to request a copy of your data, correct inaccurate information, or ask us to restrict processing of your account. Submit requests through account settings or email support, and we'll confirm receipt within 48 hours.

Privacy Questions Players Ask

When you request account closure, we disable your login and wallet within 24 hours. Your historical data (deposits, withdrawals, game history) is retained for the period required by law and for fraud prevention. You can request permanent deletion of personal details where local law permits by emailing our support team.

Yes. Log into your account, go to Settings > Security > Payment Methods. You'll see a masked version of every DANA, OVO, GoPay or QRIS account linked to your profile. Request unmasked details by contacting support; we'll verify your identity and provide a full data export.

No. We do not sell your personal data. We share only your player ID and session token with our game studios to power live tables and slots. We may disclose data to law enforcement or regulators where required by applicable law, or to payment processors to verify transactions and prevent fraud.

Open your account settings and navigate to Preferences > Cookies. You can disable non-essential cookies (marketing and analytics) while keeping login and security cookies active. You can also manage cookies directly in your browser settings for licin4.xyz.

Deposit and withdrawal records are kept for a minimum of 5 years to comply with financial and anti-money-laundering regulations. Gameplay activity logs are retained for 12 months. You can request a summary of your transaction history anytime from account settings or support.

If we discover unauthorized access to personal data, we notify affected account holders via email within 72 hours. We immediately secure the breach, investigate the cause and work with our security team to prevent recurrence. You can contact support to confirm if your account was affected.

Yes. Go to Account Settings > Personal Details to update your email address, phone number and date of birth. For security, you may need to verify your identity by confirming a code sent to your current email. Changes take effect immediately and older details are retained in our audit log.